Customer Service Team Member Cherry Hill
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Salary From $15 yearly
Location 08002, Cherry Hill, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Are you interested in:

Unlimited earning potential from commissions?
Additional bonus payments based on your teamÆs success?
An exciting career with above industry-average income and growth opportunities?

If so, come be a part of a dynamic team!
Be Bold. Be Kind. Be You. Join the ModWash Family Today!
We love who we are and the impact we make in our communities. We have a ServantÆs Heart and strive to blow our guestsÆ minds with next level positive experiences. We focus on the details by providing our guests with exciting products and services, including our Famous ModAir. ItÆs all about the details here at ModWash!

We at ModWash believe in creating a positive ripple effect. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities. LetÆs make a ripple effect together.
Guest Experience Team Members are responsible for the daily operations at a ModWash location. YouÆll work as a team to ensure each guest has an outstanding experience while driving membership sales to help grow the ModWash brand.
What youÆll want to consider when applying for this position:

Experience

I get guests comfortable by smiling, making eye contact, and offering amenities.
I will deliver mind blowing customer service by using my imagination.
I have a Servants Heart and will create great memories.
I show that I care by expressing my intentions.

Efficiency

I recognize my customers time is a luxury.
I have a massive sense of urgency.
I will provide accurate and timely information.
I am mentally present and focused.
I am organized and prepared.

Safety

I am committed to following process to ensure the safety of all.
I take action if I see unsafe conditions or behavior.
I avoid distractions and strive for excellence in my workmanship.
I am protective of company resources and materials.

Image

I project a professional image and positive energy.
I take ownership in the cleanliness of the property.
I am passionately focused on self-improvement and learning.
I represent the ModBrand with pride.


What youÆll do:

Deliver mind blowing customer service.
Present and explain each of the ModWash packages and the benefits of unlimited memberships.
Safely guide guests through the ModWash tunnel.
Actively engage with customers pre/post wash to ensure 100% satisfaction.
Ensure facilities are always clean and presentable.


What youÆll need:

Ability to work a flexible schedule including nights and weekends.
A sense of urgency.
A passion for serving others.
Awesome customer service skills

Physical Job Requirements:

Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
Be on your feet for extended periods of time/ the entire work shift
Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
Ability to carry, lift, push, pull, and move up to 25 pounds
Alert and able to maneuver around moving vehicles and equipment
Respond quickly to sounds
Move safely over uneven terrain and in confined spaces
See clearly and respond to dangerous situations


ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.
Job Types: Part-time, Full-time