Entry Level Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 08034, Cherry Hill, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Seeking Customer Service Representatives in our fast-paced corporate office who are ready to enjoy the benefits of joining a stable company offering opportunities to grow, improve skills, and learn.
We are a professional consulting firm centered around the renewable energies sector, with the goal of expanding to national and international markets. We are looking for an employee who can demonstrate phenomenal speaking skills, rapport building, and leadership potential as we expand into the future.
Responsibilities

Establish customer relationships and follow up with clients
Serve as the primary contact for providing white glove support and problem resolutions for clients
Participate in special projects for growth and development as needed
Follow established procedures, update documentation, assume ownership of end-user issues and strive to provide excellent service to all business partners
Maintain required documentation and records to meet best practices
Strive to meet individual and team goals

Requirements

Demonstrate a friendly and professional phone demeanor
Possess experienced interpersonal skills, with the ability to communicate effectively with both team members and vendors
People-oriented - enjoy interacting with others and working on group projects
Have excellent customer service skills and written skills
Demonstrate positive and professional behavior with customers and coworkers
Have experience using Microsoft Excel, Word, and Outlook

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Job Type: Full-time
Pay: $45,000.00 - $70,000.00 per year
Experience level:

No experience needed

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Work setting:

Hybrid work

Work Location: Hybrid remote in Cherry Hill, NJ 08034