1 or more years in a customer service environment and an ability to maximize customer experience. A strong computer aptitude and typing skills. Strong math skills also a plus. Ability to communicate clearly and professionally, both verbally and in writing.
Good attention to detail handling client requests and communicating instructions to the appropriate people as well as solid follow up skills. A desire and enjoyment to work closely with other employees and a variety of different clients.Responsibilities include: Entering customer orders; pulling information and samples on past jobs for reorder. Handling incoming requests from customers via phone and computer. Ability to connect to people for the purpose of developing and maintaining long-standing relationships.
Submitting proofs to customers and facilitating corrections or approvals from that customer. Working with production staff to schedule work and handle logistics for shipping completed jobs. Working with outside vendors and subcontractors to obtain quotes and services in order to complete customer requests. Employment Type: Full Time Bonus/Commission: No