Quality & Continuous Improvement Manager
Princeton, New Jersey, United States

Job Summary

Occupation Transportation and Logistics
Specialty Manager
Location 18974, Warminster, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 4/15/23
Quality & Continuous Improvement Manager
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
In this position, you will establish and maintain a quality culture in Instrumentation, Process Automation Measurement & Analytics (PAMA), controlling quality with systems, tools and teams to exceed customer expectations while ensuring sustainable operations. You will be in charge of developing and maintaining the quality management system, managing all aspects in line with guidance.
This position reports to
Operations Manager
Your responsibilities

Has overall responsibility and accountability for the key aspect of Quality and CI (Continuous Improvement) function, including direct management of quality & manufacturing engineers and quality control associate
Managing the Quality Management System and the respective programs tied to it. Ensure compliance with safety & environmental regulatory and corporate standards. Act as liaison for regulatory compliance agencies (that is, OSHA, ISO, ASME, PED, ATEX)
Establish appropriate improvement strategies using Hoshin Kanri Planning Matrix to optimize resources & processes based on the nature of opportunities in accordance with business strategies related to quality, efficiency, costs and safety to meet defined KPI's (Key Performance Indicators)
Monitor & evaluate monthly KPI performance metrics to ensure that organizational objectives in the areas of cost, efficiency and quality are met. Own, manage and report various KPIs/Improvement projects at factory level in CI and Quality database
Lead and drive a culture of continuous process improvement throughout the organization. Promote and manage Lean Six sigma initiatives
Coach and facilitate Kaizen events for problem solving and continuous process improvement
Serve & Collaborate as a point of contact to Division and Business Line Quality and Continuous improvement leaders to coordinate implementation of global/business line programs at factory
Evaluating new process technologies to improve productivity, quality, and cost reduction, defining and leading testing activities and approval criteria
Serves as primary point of contact for all quality related issues. Provide effective contract review for quality specifications and adherence prior to new contract proposals and awards. Interacts closely with customers to proactively mitigate disruptions and maintain strong working relationships
Overseeing customer complaint resolution portal, ensuring customer's complaints are addressed satisfactorily. Leading & collaborating with various departments in deriving effective solution to address product quality issues
Overseeing incoming material inspection department, managing supplier quality scorecard and resolving raw material quality issues

Your background

Bachelors/Masters degree in Industrial, mechanical, electronics, engineering or operations/business administration management and experience working in Quality and Continuous improvement preferably in a product/Process oriented operations and/or related industry
8 or more years of relevant experience is preferred
Lean Six Sigma advanced technical knowledge (L6S certification a plus)
Lean manufacturing expertise
Aptitude to perceive added values from a cost/quality/time perspective
Able to tackle problems and act with sense of urgency
Able to influence key stakeholders as needed
Candidates must already have a work authorization that would permit them to work for ABB in the US


Retirement plan
Life insurance
Disability insurance
Wellbeing program
Healthcare plan

More about us
ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-[Register to View] . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-[Register to View] or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Hybrid