Transportation and Logistics Operations Staff
Princeton, New Jersey, United States

Job Summary

Occupation Transportation and Logistics
Specialty Import and Export
Location 08810, Dayton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Company Description
Our Mission
WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

Monitor booking/loading/in transit status for import ocean cargo.
Check cargo arrival status at U.S sea port.
Receive shipping documents and review they are accurate.
Take care of drayage from sea port.
Receive cargo release and plan cargo delivery.
Check contracted rate and make quotation with carrier.
Offer spot rate to customer and get confirmation.
Book cargo to carrier and set up appointment.
Manage outbound plan through W/H accurately.
Monitor cargo from pickup to delivery to ensure on time and accurate delivery.
Troubleshoot all issues from booking to cargo delivery in a timely manner.
Daily liaison with customer, carriers, internal staff.
Maintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible.
Increase customer satisfaction and business share through regular contact (i.e., phone, email).
Follow SOP/Work Instructions and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
Recommend changes in current processes when needed.
Reporting as needed (service failure report, claim/damage report, others).
Accurate data entry into in-house system and other systems as needed.
Handle settlement for AR/AP through in-house system.
Provide satisfactory service to customer in day to day Transportation and Logistics operations.


Bachelors Degree Required
2+ years of experience in Transportation and Logistics Required
Remote role that may require onsite at customer site in the future
Outlook, Microsoft Office application such as Excel/Power point/Word
Excellent written and oral skills (English)
Able to engage and work directly with customers
Problem solver mindset
Handle high pressure and fast pace operations as needed
Strong work ethic
Open to learning other modes of transportation as needed

Additional Information
All your information will be kept confidential according to EEO guidelines.