Administrator - Initial Licensing - Supply Chain
Princeton, New Jersey, United States

Job Summary

Occupation Transportation and Logistics
Specialty Administrator
Location Mount Laurel, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. Thats why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs:

Health Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Employee Assistance Program

401(k) with Employer Match

Paid Time Off

Tuition Reimbursement

Exclusive pricing and concierge sales support on new and used vehicles


Works directly with State Division of Motor Vehicles and Licensing Agencies in the processing of clients vehicle licensing requirements.
Completes state licensing documents efficiently and accurately for cars, trucks, and specialized equipment.
Works with internal and external clients to ensure proper licensing of customer vehicles, as well as make recommendations on best practices.
Responds to license related inquires via multiple platforms.
Processes licensing work, through our internal online systems, through working directly with State Division of Motor Vehicle, and through working with a third party licensing vendor.
Researches and communicates changes in state laws and requirements.
Subject Matter Expert in various States on licensing procedures.
Conducts research, compiles data, and prepares documents for cross-departmental processes.
Assist with training new and existing employees and assists co-workers with questions.
Maintains and ensures data integrity of vehicle information.
Works closely with Licensing Analyst on client specific parameters.
Responsible for troubleshooting licensing delays and working through alternative solutions.
Works with clients to ensure all of the required state documentation and inspections are included with licensing paperwork.
Proactive follow up on licensing to ensure deadlines are being met.
Ensure we are providing Raving Fans Customer Service to both internal and external clients.
Prompt and thorough response to inquiries.
Performs all other duties as assigned.

Education and/or Training:
Associates degree or equivalent work experience required
Additional education, certifications, or experience are a plus
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

Relevant Work Experience:
1 year experience in administrative services or related fields
Knowledge of DMV regulations helpful; but not necessary

Planning/Organizing/Managerial Knowledge:
Must have excellent organization skills, detail oriented and ability to handle multiple priorities to meet required deadlines
The ability to work in a fast paced environment with a high level of attention to detail is required
Proactive, organized approach to multitasking.
Excellent time management skills with ability to meet deadlines
Ability to prioritize tasks
Uses existing procedures to solve routine or standard problems; applies limited judgement and discretion
Applies knowledge; has basic knowledge of theories, practices and procedures in a function
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager

Communicating & Influencing Skills:
Strong verbal and written communication skills
Strong interpersonal and customer service skills
Responds to standard requests from internal and/or external customers
Works independently or with others within own area or department to achieve team goals
Must have the ability to communication effectively with all levels of employees, customers and vendors
Responsible for Licensing & Compliance data entry and integrity
Provides flexible support to multiple areas to more efficiently distribute workload
Develops and Maintains an active knowledge of Licensing documents and systems
SME in State and Process specific areas of licensing.

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and Transportation and Logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving Whats Right.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.