Sales Coordinator Concierge
Princeton, New Jersey, United States

Job Summary

Occupation Healthcare-Pharmaceutical Sales
Specialty Psychiatric and Central Nervous System
Salary 19 – 22 yearly
Location 08075, Riverside, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Barlow, a dynamic, innovative, family-owned automotive leader since 1971, is seeking a highly motivated and customer-focused individual to join our sales team as a Sales Coordinator Concierge. If you are passionate about delivering exceptional customer service, possess strong organizational skills, and thrive in a fast-paced, family-oriented environment, we invite you to apply for this exciting new role.
Position Summary:
The Sales Coordinator Concierge is responsible for providing administrative support to the sales team and ensuring seamless coordination of sales activities and providing top-notch customer service for new and existing Barlow customers.
Responsibilities of a Sales Coordinator Concierge include, but are not limited to the following duties:

Coordinate and follow up with appointments for the sales team;
Assist with administrative tasks to support the sales team;
Setup vehicle software;
Set up customer loyalty accounts;
Routine cadence outreach for expiring lease customers;
Inform customers of the sales process, options, and what to expect;
Assist customers with inquiries and provide detailed information about our products;
Collaborate with internal team to resolve customer concerns and ensure customer satisfaction;
Introduce customers to the Service Team;
Assist with setting up the first service appointment for customers;
Greet and engage with customers in the waiting room to address any questions or concerns;
Establish a referral program for new customers;
Establish and maintain a meaningful and positive working relationship with customers;
Attend industry promotional events to establish and build relationships;
Analyze and stay up to date with industry trends;
Assist with sales Marketing initiatives;
Annual compliance training;
Other duties assigned.


Valid Driver's license in good standing;
Bachelor's degree;
Proven experience in a customer service or sales support role;
Excellent customer service skills;
Excellent communication skills to interact with customers;
Excellent problem-solving skills;
Positive attitude and willingness to learn;
Regular and consistent attendance and timeliness is essential;
In-person work is essential;
Strong attention to detail;
Strong knowledge of the automotive industry preferred;
Ability to multitask and prioritize in a fast-paced environment;
Ability to meet deadlines;
Ability to work effectively in a team environment and independently with minimal supervision.


Medical, Dental, and Vision Insurance
Company paid and voluntary Life Insurance Options
Retirement plan with employer match
Paid vacation
Paid sick time
Paid holidays
Employee Discounts

Barlow Auto Group is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical and/ or mental disability, medical condition, military/ veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
All candidates, if hired, will be expected to cooperate with Barlow Auto GroupÆs policy and procedures. All positions require a valid driver's license in good standing. Employment is contingent upon the successful completion of a pre-employment drug screening, a physical, MVR check, and a background check.
Job Type: Full-time
Pay: $19.23 - $21.63 per hour
Expected hours: 40 per week

401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance


Day shift
Monday to Friday
Weekends as needed

Travel requirement:

No travel


Customer Service: 1 year (Preferred)

Ability to Relocate:

Delran, NJ 08075: Relocate before starting work (Required)

Work Location: In person