Program Coordinator
Princeton, New Jersey, United States

Job Summary

Occupation Education and Training
Specialty Coordinator
Location 08901, New Brunswick, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 4/15/23
Recruitment/Posting Title: Program Coordinator
Job Category: Staff & Executive - Project/Program Management/Planning
Department: UBHC-Brief-Cop to Cop Program
Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHCs 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.
Rutgers, The State University of New Jersey is seeking a Program Coordinator in Cop2Cop Call Center for Rutgers University Behavioral Health Care.
Under supervision of the Program Administrator, supervises all the day-to-day aspects of the Cop2Cop, Resilience Police Officer (RPO), Corrections and First Responders program, represents the program at events and acts as the liaison to funding agencies, State representatives, collaborating agencies, and referrals sources, as needed and/or required by this position. Supervises the activities and staff of the Cop2Cop, Resilience Police Officer (RPO), Corrections and First Responder Peer Support Program serving first responders, family members and caregivers. Ensures the quality of the telephone-based counseling and crisis interventions are provided. Ensures compliance with relevant funding agency and regulatory agency.
Posting Summary:
Among the key duties of this position are the following:

Participates as a member of the management team and is responsible for overseeing, managing and preparing documentation needed by the funding agencies to continue funding.
Assists the Program Administrator in the day-to-day operation of the Telephone Helplines serving first responder personnel.
Supervises staff as assigned by the Program Administrator.
In collaboration with the Program Administrator, develops and supports marketing of Telephone Helpline services.
Oversees, manages and prepares paperwork and documentation needed by UBHC and external funding agencies and the Federal Government.
Serves as liaison within the collaborating agencies, external funding sources, and other departments within Rutgers University Behavioral Health Care.
Maintains up-to-date knowledge of trends of telephonic helpline services.
Recruits Telephone Helpline staff members who are military veterans.
Attends and conducts meetings relevant to administrative functions.

Minimum Education and Experience

Masters Degree in a mental health discipline plus four (4) years post masters experience in the behavioral health field.


Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work.
Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Psychologist.
Valid drivers license.

Required Knowledge, Skills, and Abilities

Computer and word processing skills.
Excellent writing, organizational, and communications skills.
Must be available to occasionally work an off hours shift which may include weekends, overnights or evenings.
Travel throughout the United States may be required.

Preferred Qualifications

One (1) year of prior supervisory experience.
Experience in the area of law enforcement.

Physical Demands: Frequent prolonged sitting. Frequent listening and talking in groups as well as on the telephone. Travel around the country. Lifting up to 25 pounds.
Work Environment: Handles phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
Job Type: Full-time
Pay: $72,144.00 - $103,389.00 per year

Monday to Friday

Work Location: One location