Sales/Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Sales
Salary $14 – $18 yearly
Location Warrington, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Goldfish Swim School in Doylestown is looking for experienced front desk/customer service associates. Mornings, evenings and weekend shifts available. Weekends are not required.
Available Shift Hours:
Monday evenings: 3:30pm-7:15pm
Tuesday-Thursday evenings: 3:30pm-7:45pm
Wednesday & Thursday mornings: 8:30am-12:15pm
Saturday & Sunday mornings: 8:30am-12:45pm
STARTING EXPERIENCED RECEPTIONIST POSITIONS START AT $16/hr + Bonus Opportunities.
Requirements:

Previous front desk experience (1 year required)
Previous POS and scheduling experience (1 year required)
Previous administrative or receptionist experience (1 year preferred)
Must possess strong verbal and written communication skills
Ability to work with children
Front Desk employees MUST be a minimum of 18 years old by date of hire
Ability to effectively handle tasks simultaneously and excellent multi-tasking skills
Strong interpersonal skills and organizational skills
Knowledge of basic computer skills
Comfortable conducting marketing calls
Lifeguard/ CPR certification - we do all certification in house and it is not required to have before employment

Duties and Responsibilities:

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
Resolves customer concerns/complaints using a professional approach.
Assists members with scheduling lessons and class changes.
Greets and welcomes members as they come in the facility.
Assists members with purchases of merchandise and vending.
Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
Well versed in all year-round products, services offered, seasonal offers and special events.
Checks voicemail and email correspondence and responds in a timely manner.
Makes collection calls to resolve open account problems.
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Fulfills other duties and responsibilities as assigned by the Employer.

Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Shift:

4 hour shift
Day shift
Evening shift

Weekly day range:

Weekends as needed

Application Question(s):

Are you comfortable with answering and making phone calls?
Are you comfortable completing a Lifeguard, CPR, AED Certification Course? All of our Lifeguard Certification courses are in house training and are not required to have prior to hire.
Please list a few days and times you're available for a quick phone interview.

Education:

High school or equivalent (Preferred)

Experience:

Front Desk or Customer Service: 1 year (Required)

Work Location: Multiple locations