Sales & Customer Service - Custom Sportswear (2 years experience required)
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Sales
Salary 20 – 25 yearly
Location 08619, Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Sales / Customer Service
We are seeking an organized and efficient sales associate who will support the Company by assisting customers with their custom decorated apparel orders
The position requires individuals to be comfortable in a fast paced environment and to deliver the highest level of customer service with attention to detail. A friendly outgoing personality is a must.
Candidate must have prior experience in roles involving sales and customer service. You will interact with clients in person, via email and on the phone. Experience as an Administrative Assistant with customer service is preferred. Social media /marketing experience is a plus.
PRIMARY RESPONSIBILITIES

Deliver consistent professional phone etiquette and customer service.
Assist clients with day-to-day coordination of different projects including printing and embroidered sportswear.
Communicate clearly & concisely in oral and written form.
Complete order processing.
Data entry.
Generate customer quotes.
Record or file copies of orders received
Follow up on orders to ensure timely completion and customer satisfaction.
Receive and respond to customer inquiries.
Answer questions from customers on the product lines.
Maintain customer contact information in database.
Issue Purchase Orders.
Perform other duties as assigned.

Job Type: Full-time
401k and health benefits
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off

Experience level:

2 years

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person
Office

Ability to commute/relocate:

Township of Hamilton, NJ 08619: Reliably commute or planning to relocate before starting work (Preferred)

Education:

Associate (Preferred)

Experience:

Customer service: 2 years (Preferred)

Work Location: In person