Customer Service/Sales Support Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Sales
Salary 40,000 – 45,000 yearly
Location Mount Laurel, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Customer Service / Sales Support Representative
About Us
BP Environmental Services, LLC is a nationwide customer service leader in waste and recycling, construction equipment rentals, and commercial cleaning services. Clients benefit from cost effective products and services, paired with stellar customer support and account management. Businesses of all sizes appreciate our complete array of service offerings, which allows clients to focus time and energy on growing their business. This position offers a great opportunity for advancement within a rapidly growing national company.
About You
You are highly talented, ambitious, energetic, adaptable and customer service focused. The right person will be comfortable multi-tasking, loves solving problems, and can thrive in a fast-paced environment.

Answer inbound telephone calls and emails from our customers, vendors, and sales.
Facilitate the onboarding process for new construction rental accounts.
Add, update, and cancel services for our existing commercial customer base.
Resolve customer and vendor issues in a timely manner by thinking outside the box.
Complete bids for new and existing jobs locations for our sales team.
Validate all items on the daily schedule have been completed.
Identify and escalates priority issues.
Work with the management to stay updated on product knowledge and changes in company policies.
Work closely with your counterparts within operations and other departments.
Daily point of contact (during office hours) for a book of predetermined accounts.
Work in tandem with management and previous reps to secure resigns or inform customers of contractual increases.
Good articulation and pronunciation, friendly and outgoing phone voice
Effective communicator
Excellent verbal and written skills
Great attention to detail
Requires basic computer skills (typing, and navigating programs/screens entering data and processing information
Ability to thrive in a fast pace, team-oriented environment

Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year

Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

1 year


8 hour shift
Day shift
No nights

Weekly day range:

Monday to Friday

Work setting:


Work Location: In person