Remote Customer Services Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Sales
Salary $40 – $50 yearly
Location 08618, Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 4/25/23


Location: Fully remote

Salary Range: $40,000 - $50,000 per year

Job Description:

We are looking for a customer service representative to join our team at The ideal candidate should have excellent communication skills, be empathetic, patient, and able to handle a high volume of customer inquiries via phone, email, and chat.


  • Provide excellent customer service to users of via phone, email, and chat.
  • Respond promptly and professionally to customer inquiries and complaints.
  • Manage and resolve customer issues and complaints in a timely manner.
  • Accurately log and document customer interactions and transactions.
  • Collaborate with other team members to identify and resolve technical issues affecting the customer experience.
  • Assist with maintaining and updating customer information in our database.


  • High school diploma or equivalent.
  • At least 1-2 years of experience in customer service or a related field.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving skills and the ability to think creatively to resolve customer issues.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Comfortable with working in a fully remote environment.
  • Familiarity with customer service software, such as Zendesk, is a plus.

This is a full-time position with a competitive salary range of $40,000 - $50,000 per year, depending on experience. If you have a passion for providing excellent customer service and want to be part of a dynamic team, we encourage you to apply.