Are you looking to join a veterinary practice where you can be a part of something great? At Harlingen Veterinary Clinic we have a family style practice where each member of our team is encouraged and supported so that they can thrive.
We are currently hiring for an EXPERIENCED veterinary client services representative. We offer a competitive wage commiserate with experience, as well as a great benefits package including health, 401K, and personal pet discounts.
We are a progressive practice that sees a diverse number of cases daily, including standard small animals as well as exotics (Reptiles, Avian, Small Mammals etc.). Applicants should be friendly, compassionate, outgoing, detail oriented and able to multi-task in a variety of situations.
Applicants must be client and patient focused and genuinely enjoy working with people and their pets.
Highly Valued skills/abilities:
-Greeting clients, making them feel welcome
-Ability to manage a multi-line phone system
-Checking clients in, preparing new medical files and maintaining accurate patient records
-Working with electronic medical record (EMR)
-Collecting payment at the conclusion of a visit
-Liaison communication between clients and veterinarians
-Ability to triage situations over the phone
-Basic knowledge of veterinary products (vaccines, preventatives, medications)
-General hospital care and maintenance
-Ability to work unsupervised as well as part of a team
-Great people skills to assist in client education
-Desire to learn, and to be taught
If this seems like the right fit for you, and you are interested in joining the Harlingen team please send us your resume with cover letter attached, and references.
We are currently limiting the number of clients in the building . Most communication between clients and client services is through telephone and email. Our goal is to keep our staff and clients safe.