Transportation Dispatcher (1st Shift)
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Night Shift
Location 19137, Philadelphia, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
SHIFT: 1st Shift (Monday-Friday 9am-5:30pm)
PURPOSE OF THIS POSITION: Communicates directly with company drivers in order to better service our transportation, sales departments and customers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Maintain daily log of drivers and Dispatch System, and has continued contact with drivers including recording arrival/departure times at customers, lunch breaks, and route completions.
Communicates with Inside Sales throughout the day for updates on late routes, truck delays and breakdowns, etc.
Communicate estimated delivery dates/times to customers
Manage various customer delivery expectations to ensure each customers- needs are met
Receives incoming updates from drivers.
Assign loads - set up next day's dispatch sheet
Monitor progress of drivers and assess the need for assistance or identify other possible route concerns to ensure timely completion of routes.
Assigns haul backs when necessary.
Answers incoming phone calls.
Receives, routes, and analyzes information for the department.
Organizes necessary paperwork for drivers.
Schedule drivers to balance payroll and DOT available hours; Arrange alternate when drivers are absent
Ensure driver receives all necessary paperwork including invoices, manifests, etc.
Other duties as assigned

REQUIREMENTS:

High school diploma or general equivalency degree required, four-year college degree preferred
Must be flexible and willing to work overtime when needed
2-4 years previous related experience
Ability to deal with problems involving multiple variables in changing pressure-filled situations
Excellent mathematical and reading skills.
Good verbal and written communication skills.
Ability to work in a fast-paced environment with multiple deadlines.
Ability to work well with both internal and external customers.
Proficient in WMS and Office
Previously demonstrated proficiency with routing/logistics software
Strong organizational skills.

EXTENT OF PUBLIC CONTACT:
Must be able to interact courteously and tactfully with managers, co-workers, customers and/or vendors to the point that productivity and morale are positively affected.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS AND ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk and hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
EEO Statement:
Honor Foods, is an Equal Employment Opportunity Employer and will not permit discrimination again or harassment of any applicant or employee on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, veterans status, genetic information, or on the basis of any personal characteristic protected under federal, state, or local law.
Job Type: Full-time
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Overtime

Supplemental pay types:

Bonus pay

Application Question(s):

What is your desired hourly rate? (Please put a range instead of negotiable as answer)

Experience:

Transportation Dispatching: 2 years (Required)
Geotab: 1 year (Preferred)
Customer Service: 2 years (Required)
Warehouse management system: 1 year (Preferred)

Work Location: One location