This job is archived
Weekend Night Dispatcher
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Night Shift
Location
07728, Freehold, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
4/15/23
As a Customer Service Representative/ Dispatcher , you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Experience working in the Construction Industry
Familiar with completing construction permit applications
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Medical Benefits, PTO, match 401K
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
All independently owned and operated franchised businesses operate under the service brands marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities:
Receive incoming calls in professional and courteous manner
Prioritize and coordinate the scheduling of services
Coordinate delays in schedule with customers and service technicians
Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Minimum two years admin experience
Experience working in the Construction Industry
Familiar with completing construction permit applications
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits: Medical Benefits, PTO, match 401K
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
All independently owned and operated franchised businesses operate under the service brands marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.