Front Desk Agent
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Help Desk Analyst
Location 08054, Mount Laurel, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
We are looking for a Front Desk Agent who will be responsible for making our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Your responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotels facilities. Our ideal candidates have great communication skills, with the ability to resolve issues in a timely and accurate manner.
Responsibilities

Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests requests
Inform guests of our hotel services, including breakfast and dining options
Promote all hotel amenities, conveniences and programs offered
Recommend local tourist spots, including places to dine, shop and sight-see
Establish friendly relationships with regular hotel clients

Job Types: Full-time, Part-time
Pay: $17.00 per hour
Benefits:

Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Night shift
Weekend availability

Ability to commute/relocate:

Mount Laurel, NJ 08054: Reliably commute or planning to relocate before starting work (Required)

Experience:

Hotel experience: 1 year (Required)

Work Location: One location