This job is archived

Customer Service Associate

Contact Details:


Hiring Organization

Mercer County Works
Princeton, New Jersey, United States
This job is archived

Job Summary

Occupation Customer Service
Specialty Customer Service
Salary Up to 12 yearly
Location 8540, Princeton, New Jersey, United States
Visa Sponsorship No

Job Description

Job description

Last Update: 10/30/22
The Princeton University Store is seeking candidates for several part time positions. Hours and location with vary. The U-Store currently operates two locations, on campus and in downtown Princeton. It is a not-for-profit cooperative society whose members share in the profits. As a co-op, it operates differently from an ordinary corporation. It is governed by a Board of Trustees made up of students, faculty, administrators, and alumni, and instead of paying dividends to Wall Street shareholders, it gives discounts to its members. Members receive a 10% discount on nearly everything in the store. Last year U-Store members received nearly $500,000 in discounts on all merchandise. Co-op membership now includes over 75,000 active members.

General Responsibilities

*Provide professional and exceptional Customer Service through greeting guests, assessing their needs, and assisting them in all aspects of their purchase

*Perform all Cashiering duties, including opening and closing counts

*Provide information on co-op membership benefits, and encourage customer purchase of memberships

*Stock, merchandise, and maintain sales floor daily

*Possess knowledge and understanding of weekly/monthly promotions*Possess detailed product knowledge

*Assist with maintaining Store Security standards

*Possess full knowledge and understanding of company policies and procedures, including but not limited to, Standard Operating Procedures and the Employee Handbook

*Reports directly to Manager On Duty

Preferred skills and experience

>Previous retail experience

>Positive attitude; reliable; professional appearance and behavior; ability to learn and perform new tasks and take direction

>Willingness and proven ability to provide exceptional customer service

Job Type: Part-time

Pay: From $12.00 per hour

Schedule:

Day shift
Monday to Friday
Night shift
Weekends

Work Location:

Multiple locations

Communication method(s) used:

In person

Work Remotely:

No