Service Dispatcher
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Customer Service
Location
07726, Englishtown, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.
As one of the nationÆs largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking a
Service Dispatcher to join the XXXXX, XX team.
Job Description
As a
Service Dispatcher you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.
A
Service Dispatcher will:
Prepare work order and distributes to field technicians.
Schedule service call and dispatches field technicians.
Keep record of service calls and work orders.
Update and maintain service management system with complete notes and current status.
Audit and close completed work orders
The ideal candidate will satisfy the following requirements and qualifications:
High School Diploma or General Education Degree
One year experience in scheduling/dispatching
Valid driverÆs license
Ability to multitask while staying organized
Strong verbal and written communications skills
Positive customer service skills
Experience in lighting and electrical a plus!
Benefits
Stable employment
401K Program with matching
Medical, Dental and Life benefits
Advancement opportunities for outstanding performers
To see more about FSG's culture, click the following link: http://subspla.sh/1lemcgO
As one of the nationÆs largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking a
Service Dispatcher to join the XXXXX, XX team.
Job Description
As a
Service Dispatcher you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.
A
Service Dispatcher will:
Prepare work order and distributes to field technicians.
Schedule service call and dispatches field technicians.
Keep record of service calls and work orders.
Update and maintain service management system with complete notes and current status.
Audit and close completed work orders
The ideal candidate will satisfy the following requirements and qualifications:
High School Diploma or General Education Degree
One year experience in scheduling/dispatching
Valid driverÆs license
Ability to multitask while staying organized
Strong verbal and written communications skills
Positive customer service skills
Experience in lighting and electrical a plus!
Benefits
Stable employment
401K Program with matching
Medical, Dental and Life benefits
Advancement opportunities for outstanding performers
To see more about FSG's culture, click the following link: http://subspla.sh/1lemcgO