Customer Care Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 08691, Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
We are looking to add an additional member to our team, a Customer Service Representative, to serve as customer liaison for a portion of our Key Account Customers, such as Walmart/Target/CVS/etc..
We seek a master communicator: someone capable of friendly and efficient communication on the phone, in person, and through writing, with proficiency in Outlook, Excel, and Word. This position is the bridge between our services and our customers, and plays an integral role in our continued success.
Essential duties and responsibilities:

Updating customers with job completion statuses via portal, email, and phone
Heavy Phone Work; Answering techs and customers phone calls and requests
Closing out work orders on customers portals
Maintain the relationships with our major customers
Ability to type while on the phone

If you are looking for a people-based job in a fast office environment, and an avid learner capable of excelling in various roles of communication and customer service, we would be excited to meet with you and discuss your potential employment.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance


Monday to Friday


High school or equivalent (Required)


Customer service: 1 year (Required)
Microsoft Office: 1 year (Required)

Work Location: Hybrid remote in Township of Hamilton, NJ 08691