Customer Care Representative
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Customer Service
Location
08691, Trenton, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
We are looking to add an additional member to our team, a Customer Service Representative, to serve as customer liaison for a portion of our Key Account Customers, such as Walmart/Target/CVS/etc..
We seek a master communicator: someone capable of friendly and efficient communication on the phone, in person, and through writing, with proficiency in Outlook, Excel, and Word. This position is the bridge between our services and our customers, and plays an integral role in our continued success.
Essential duties and responsibilities:
Updating customers with job completion statuses via portal, email, and phone
Heavy Phone Work; Answering techs and customers phone calls and requests
Closing out work orders on customers portals
Maintain the relationships with our major customers
Ability to type while on the phone
If you are looking for a people-based job in a fast office environment, and an avid learner capable of excelling in various roles of communication and customer service, we would be excited to meet with you and discuss your potential employment.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Overtime
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Microsoft Office: 1 year (Required)
Work Location: Hybrid remote in Township of Hamilton, NJ 08691
We seek a master communicator: someone capable of friendly and efficient communication on the phone, in person, and through writing, with proficiency in Outlook, Excel, and Word. This position is the bridge between our services and our customers, and plays an integral role in our continued success.
Essential duties and responsibilities:
Updating customers with job completion statuses via portal, email, and phone
Heavy Phone Work; Answering techs and customers phone calls and requests
Closing out work orders on customers portals
Maintain the relationships with our major customers
Ability to type while on the phone
If you are looking for a people-based job in a fast office environment, and an avid learner capable of excelling in various roles of communication and customer service, we would be excited to meet with you and discuss your potential employment.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Overtime
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Microsoft Office: 1 year (Required)
Work Location: Hybrid remote in Township of Hamilton, NJ 08691