Cashier/Customer Service/Sales Associate
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Salary From 16 yearly
Location 08816, Croydon, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Customer Service Associate at MatÆs Pharmacy is the first point of contact for customers when they enter or call our store. You will be responsible for greeting customers entering our establishment, maintaining clean and tidy checkout area and keeping reports of cash/credit transactions. Also you will be answering incoming calls, directing calls to appropriate associates, and scanning documents into the system.
You must be able to work day and evening shifts.
Customer Service Responsibilities

Greet customers entering establishments
Utilize a cash register to perform sales transactions
Assist customers with their shopping needs and questions
Maintain a clean and organized sales floor
Answer incoming calls and assist callers with their needs and (or) transfer them to the correct department
Resolve customer complaints, guide them and provide relevant information
Put out products from wholesalers
Remove expired merchandise
Answer telephones and direct the caller to the appropriate associate.
Tactfully and pleasantly communicates with callers.
Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
Guide customers with a timely and relevant information.

Qualifications

Must be at least 16 years of age or older
Excellent customer service skills
Phone etiquette skills
Computer and office equipment skills
Friendliness and patience
Cheerful and polite at all times
Excellent verbal communication
Customer satisfaction-oriented
Strong communications skills in English

Competencies:

Cash handling
Credit transfers
Retails sales experience
Inventory
Merchandising

Equal Opportunity Employer
Mat's Pharmacy and Medical Supply is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, national origin, ancestry, disability, marital status, or any other legally protected basis under federal, state or local law.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Weekly day range:

Monday to Friday
Rotating weekends
Weekends as needed

Application Question(s):

Are you looking for full time or part time hours?

Education:

High school or equivalent (Preferred)

Experience:

Customer Service: 1 year (Preferred)

Work Location: In person