Customer Care Specialist
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Salary $17 – $23 yearly
Location 08691, Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
We seek a keyboard ninja to join our Key Account team: someone who is quick with the keyboard and mouse. Someone who prefers using keyboard shortcuts, rather the mouse whenever possible, and is always trying to eak out a few tenths of a second faster with each entry.
If this speaks to you, we value you, and we value your skills.
We believe in achievable goals, and working from home 30%-50% of the time if we continue to meet our goals as a team. If youÆre reasonably fast with a keyboard youÆll hit your goals.
YouÆll have your own cubicle surrounded by a few of your teammates and weÆll set you up with the quickest laptop our company provides.
What our company does:

Our company works with automatic-front-doors (the kind that you walk through when you go into retailers such as Walmart, Target, CVS, Home Depot, etc..)
Our companyÆs technicians fix doors.

And now for your part:

Your group only works with the worldÆs largest retailers, around 100 customers.
You make sure that no job is left behind, systematically checking to make sure that all jobs make it through the process.

DonÆt get me wrong: the job is fun and challenging, and increases with complexity the longer youÆre with us.
Requirements for the position:

You must take care of your teammates, just like theyÆll take care of you.
You must take pride in your work.
You must be quick with the keyboard, and good with excel.

Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person

Education:

High school or equivalent (Required)

Experience:

Microsoft Excel: 1 year (Preferred)

Work Location: In person