Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Salary 20 – 22 yearly
Location 08016, Burlington, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Customer Service Representative


- Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns.
- Upsell products or services to customers when appropriate.
- Communicate effectively in both English and Spanish to assist bilingual customers.
- Perform data entry tasks accurately and efficiently.
- Analyze customer accounts and provide appropriate solutions or recommendations.
- Maintain a high level of professionalism and phone etiquette during all customer interactions.
- Make outbound calls to follow up with customers or provide updates as necessary.


- Previous experience in a customer service role is preferred.
- Strong communication skills, both verbal and written, in English and Spanish.
- Proficient in data entry and able to navigate computer systems effectively.
- Ability to analyze customer needs and provide appropriate solutions.
- Experience with sales or upselling is a plus.
- Excellent phone etiquette and the ability to handle difficult or irate customers.

We offer competitive compensation and benefits packages, including:

- Medical, dental, and vision insurance
- Paid time off
- Retirement savings plan
- Opportunities for career growth and advancement

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team as a Customer Service Representative.

Job Type: Full-time

Pay: $20.00 - $21.50 per hour

Expected hours: 40 per week


Flexible schedule
On-the-job training

Experience level:

Under 1 year


Morning shift

Weekly day range:

Monday to Friday

Work setting:


Work Location: In person