Bilingual Customer Service Representative- Hybrid
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Customer Service
Location
Hybrid remote in Freehold, New Jersey, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
Bilingual Spanish
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Monday-Friday 8am-4:30pm
Temp-to-Hire
Once training is complete, you will have the opportunity to have a hybrid schedule
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Experience level:
2 years
Shift:
Day shift
Weekly day range:
Monday to Friday
Work setting:
Hybrid remote
In-person
Office
Experience:
Customer service: 1 year (Required)
Language:
Spanish (Required)
English (Required)
Work Location: One location
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
?Qualifications:
Bilingual Spanish
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Monday-Friday 8am-4:30pm
Temp-to-Hire
Once training is complete, you will have the opportunity to have a hybrid schedule
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Experience level:
2 years
Shift:
Day shift
Weekly day range:
Monday to Friday
Work setting:
Hybrid remote
In-person
Office
Experience:
Customer service: 1 year (Required)
Language:
Spanish (Required)
English (Required)
Work Location: One location