Pharmacy Technician - Customer Service
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Customer Service
Location
08873, Somerset, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
Overview:
PharmScript is one of the nations leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 1,700 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.
Were looking for a Customer Service Pharmacy Technician to join our PharmScript team within our Customer Service department. In this role, youll be responsible for triaging incoming calls from nursing facilities to process and coordinate for patient care.The ideal candidate will have strong attention to detail and is an effective communicator. They are always a team player, eager to jump in where needed and collaborate with others to support the goals of the pharmacy and needs of customers.
Responsibilities:
Triaging of incoming phone calls from nursing facilities
Processing of verbal requests for medication
Providing status or confirmation of medication delivery
Troubleshooting
Outgoing clarifications of medication orders and patient demographic data
Coordination of incoming Medication Orders both via fax and by electronic interface
Qualifications:
High school diploma or GED required
Must be a registered pharmacy technician in the applicable state
Previous customer service experience preferred
1 year or more long-term care, retail pharmacy, or hospital pharmacy experience preferred
Knowledge of Brand Name/Generic medications
Moderate to advanced computer skills required
Framework/DocuTrack knowledge a plus
Ability to work independently in a team environment
Knowledge, Skills, and Abilities:
Strong problem-solving skills
Effective communicator
Quick and independent learner
Ability to work during inclement weather
Availability to work overtime, holidays, and weekends as needed
EEO Statement:
PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
Min: USD $15.50/Hr. Max: USD $18.00/Hr.
PharmScript is one of the nations leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 1,700 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.
Were looking for a Customer Service Pharmacy Technician to join our PharmScript team within our Customer Service department. In this role, youll be responsible for triaging incoming calls from nursing facilities to process and coordinate for patient care.The ideal candidate will have strong attention to detail and is an effective communicator. They are always a team player, eager to jump in where needed and collaborate with others to support the goals of the pharmacy and needs of customers.
Responsibilities:
Triaging of incoming phone calls from nursing facilities
Processing of verbal requests for medication
Providing status or confirmation of medication delivery
Troubleshooting
Outgoing clarifications of medication orders and patient demographic data
Coordination of incoming Medication Orders both via fax and by electronic interface
Qualifications:
High school diploma or GED required
Must be a registered pharmacy technician in the applicable state
Previous customer service experience preferred
1 year or more long-term care, retail pharmacy, or hospital pharmacy experience preferred
Knowledge of Brand Name/Generic medications
Moderate to advanced computer skills required
Framework/DocuTrack knowledge a plus
Ability to work independently in a team environment
Knowledge, Skills, and Abilities:
Strong problem-solving skills
Effective communicator
Quick and independent learner
Ability to work during inclement weather
Availability to work overtime, holidays, and weekends as needed
EEO Statement:
PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.
Min: USD $15.50/Hr. Max: USD $18.00/Hr.