Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Salary 18 – 20 yearly
Location 08057, Moorestown, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
TWO MEN AND A TRUCK« Princeton is NOW HIRING dedicated û people loving û customer focused individuals!

We are looking for enthusiastic team members that are self-motivated and enjoy a fast-paced work environment. By partnering with other staff members, you will use your strategic selling skills and in-depth knowledge of company products/services to build relationships with our customers.

What We Offer

Pay rate: $18-$20 per hour DOE + Commission!
Medical, vision, dental and 401(k) available
Life insurance
Flexible schedule
Paid time off
Opportunities for training and advancement

Job Responsibilities

Provide outstanding customer service on all calls and web leads
Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications
Input information in to software for accurate estimating and scheduling; comply with federal, state, and local legal requirements
Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare all move-related paperwork and documents
All other duties as assigned

Job Requirements

High school diploma or GED; associateÆs degree in a related field is preferred
At least 1 year of sales/customer service experience + the understanding of the selling process; TWO MEN AND A TRUCK« or moving industry experience is valuable
Excellent customer relations skills: effective listening and communication
Creative problem solver
Organization + time management skills; can adjust priorities as needed
Confidence to initiate customer contact, and comfortable asking for the sale
Strong team player who works productively with a wide range of people and personalities
Basic computer/keyboarding skills
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK« Core Values
Bilingual is a plus
Willing to submit to a pre-employment drug test and background check

This job posting is for a position at the individually owned and operated
TWO MEN AND A TRUCK« franchise located in Princeton, NJ. The employer at this location is Birdish, Inc