Customer Service/Patient AR Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 08540, Princeton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Customer Service Patient AR Representative
At Princeton Medical Group, P.A. our mission has always been to deliver excellent medical care with compassion. We are a private medical practice with over 35 providers and 9 medical specialties. We are searching for dedicated and motivated employees to join our dynamic and growing team!
We are currently looking to hire a full time or Part Time Customer Service Patient AR Representative to work in our Business Office
Job Title Responsibilities:

Answering incoming phone calls from patients and answer questions about their medical bills
Taking patient payments via phone
Speaking with patients about their payment responsibilities and answer any questions regarding their EOBs
Monitoring patients' accounts
Contacting patients to follow up regarding overdue balances
Sending patient accounts to collections as needed
Assisting with posting payments
Other duties as assigned

Job Title Requirements:

General computer skills, typing skills, and a working knowledge of Medicare, Commercial Payer, and HIPAA Compliance
Proficiency with Navinet and other payer websites for eligibility verification and claim status to efficiently conduct accounts receivable follow-up and to maximize revenue.
Requires understanding of accounts receivables in a healthcare setting
Requires strong working knowledge of managed care plans, insurance carriers, referrals and precertification procedures.
Requires an ability to prioritize multiple tasks simultaneously in an occasionally stressful environment


Monday to Friday 8:30 AM - 5:00 PM, flexibility is necessary as this schedule is subject to change.
Overtime as required
Part time schedule to be discussed by management

Job Locations:

Princeton, NJ


Personal medical and dental insurance (Full time only)
401k and profit-sharing plan
Life insurance (Full time only)
2 weeks' vacation time (Full time only)
40 hours of paid sick leave
Employee Assistance Program

Proof Of COVID-19 vaccination is required upon hire
Pre-employment drug screen is required
Pre-employment professional reference check is required
PMG is an equal employment opportunities ( EEO ) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.