Customer Service Inbound
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Customer Service
Location
Mercerville, New Jersey, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
Job Description:
Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues and problems
Requests information from customers to determine their needs, or purpose of visit
Verifies the completeness and accuracy of information on forms and applications
Conducts information searches in electronic or manual file systems
Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.
Work hours:
9:00 am to 5:00 pm
Lunch timing 12: to 1:00 pm
Job Type: Contract
Pay: $17.00 per hour
Benefits:
401(k)
Dental insurance
Vision insurance
Experience level:
2 years
Shift:
Day shift
Weekly day range:
Monday to Friday
Work setting:
In-person
Ability to commute/relocate:
Mercerville, NJ: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: One location
Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues and problems
Requests information from customers to determine their needs, or purpose of visit
Verifies the completeness and accuracy of information on forms and applications
Conducts information searches in electronic or manual file systems
Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.
Work hours:
9:00 am to 5:00 pm
Lunch timing 12: to 1:00 pm
Job Type: Contract
Pay: $17.00 per hour
Benefits:
401(k)
Dental insurance
Vision insurance
Experience level:
2 years
Shift:
Day shift
Weekly day range:
Monday to Friday
Work setting:
In-person
Ability to commute/relocate:
Mercerville, NJ: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: One location