Customer Service Inbound
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location Mercerville, New Jersey, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Job Description:

Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations
Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides instruction and direction in the completion of applications, and resolves issues and problems
Requests information from customers to determine their needs, or purpose of visit
Verifies the completeness and accuracy of information on forms and applications
Conducts information searches in electronic or manual file systems
Ability to read, writes, speak, understand, or communicate in English and Spanish sufficiently to perform the duties of this position.

Work hours:

9:00 am to 5:00 pm
Lunch timing 12: to 1:00 pm

Job Type: Contract
Pay: $17.00 per hour

Dental insurance
Vision insurance

Experience level:

2 years


Day shift

Weekly day range:

Monday to Friday

Work setting:


Ability to commute/relocate:

Mercerville, NJ: Reliably commute or planning to relocate before starting work (Required)


Customer service: 1 year (Preferred)


Spanish (Preferred)

Work Location: One location