Customer Service Inbound I
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
We are hiring a Customer Service Inbound I for one of our clients in Trenton, NJ.
Job Description:

General Duties & Qualifications include the following at a minimum - Knowledge of basic office equipment including a personal computer, electronic key system (EKS), telephone and headset.
Ability to communicate and record information accurately.
Ability to question others to determine specific needs.
Ability to deal with people patiently.
Ability to proofread and correct errors.
Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly.
Receive customer inquiries about a product or service.
Provide information to callers regarding a product or service.
Record and confirm customer orders, complaints or service information.
Direct calls for further problem resolution.

Skills Required:

Skill in inputting and accessing information on paper/PC
Skill in using database, data entry or single windows software.

Additional information:

Preference will be given to applicants with good Clerical and Administrative, communicative, and organizational skills.

About Us:
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry.
Job Type: Contract
Pay: $16.55 per hour

Dental insurance
Health insurance
Vision insurance

Ability to commute/relocate:

Trenton, NJ: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One locationHealth insurance