PT Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 19067, Morrisville, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Starting at $11/hr. with increases at 90 and 180 days!
Are you looking for a fun and rewarding place to work? National Fitness Partners was named 2019 Operator of the Year by Planet Fitness and is the owner of over 100 Planet Fitness clubs in Delaware, Ohio, Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, and South Carolina. Our culture is unique! We are servant leaders! Our mission is to "Unite to provide a judgement free fitness experience with the passion to achieve results, create opportunity and transform the lives of those we serve." This not only applies to our members but also our employees! Career development is important to us. We will provide you with training in leadership, customer service, and business operations that will help you achieve your personal and professional goals! Our growth within the fitness industry provides many exciting and challenging career opportunities.

Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 90 days, 180 days and 1 yr. $0.50/hr increases every January & July after 1 year of service
Shift-differential pay for select shifts
PTO for all part-time and full-time employees
401K Retirement Fund (Employer match up to 4%!)
Employee Assistance Program
Free employee Black Card Membership including one free Black Card Membership for a direct family member

Job Summary:
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

Essential Job Functions:

Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment.

Job Requirements:

Customer service experience
High school diploma/GED equivalent required
Must be 18 years of age or older
Basic computer proficiency

Physical Demands:

Frequent lifting, carrying, pushing, and pulling
Must be able to lift up to 75 lbs.
Will encounter cleaning chemicals during shift
Frequent climbing, balancing, kneeling and crouching during shift
Continual reaching with hands/fingers/arms during shift