Customer Service Representative Work From Home
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 08611, Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
Full Job Description


DESCRIPTION:
Now accepting applications for Customer Service Representative , At VAC-TEC we believe that long-term relationships and customer trust are as important as the bottom line.


Attach Your Resume Via E-Mail : vactecseptichiring@gmail. com

Your Responsibilities

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

Calmly attempt to resolve and de-escalate any issues

Escalate interactions when necessary and appropriate

Respond to requests for assistance and/or possible processing payments

Track all call related information for and reporting purposes

Provide feedback on call issues

Upsell if required


BENEFITS:
A limited benefit plan is available to employees through Essential Staff Care. Available plans include:

Medical / Prescription

Dental Coverage

Vision Coverage

Short Term Disability Benefits

Term Life Benefits

Accidental Death & Dismemberment