Financial Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location Pennington, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
POSITION: CUSTOMER SERVICE REP
FULLTIME/PARTTIME: FULL TIME/Contract
LOCATION: Pennington, NJ
SCHEDULE: Training is 5 weeks Monday - Friday 6am-9pm local time. They'll do shift bids based on performance associate successfully completes training, shifts will be provided. Schedules can be ANYWHERE between 7am 10pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.
PAY: $18.51/HR
JOB DESCRIPTION: These written experts will start with equity training and will be responding to throughout the day. There is a possibility that the will handle inbound calls if needed as well. It is crucial that they have great writing skills.
The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
REQUIRED QUALIFICATIONS: Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision-making skills; Flexible; Team-oriented; Client focused; Positive attitude.
WORKING CONDITIONS:

May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
The ability to lift up to 30lbs
Use of computers and technology

Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.
Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The pay range for this position is listed above. Base pay information is based on market location.We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.For individuals with disabilities who would like to request an accommodation, please email our HR team
Job Types: Full-time, Contract
Pay: $18.51 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

1 year

Shift:

Day shift
Evening shift
Morning shift

Weekly day range:

Monday to Friday
Weekend availability

Work Location: One location