Customer Service Team Member
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 08873, Somerset, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
Job Type:
We are hiring Full-time Customer Service Team Leaders. **MUST be available full time**
Schedule:
Monday - Friday 's
Shift (1) Opening Shift 8:30am - 4:30
Shift (2) Closing Shift 10am - 6pm
Must be available Saturdays and Sundays when needed to cover a shift. Holidays are busy times for us.
Applicants with 2 years minimum Sales and Customer Service experience should apply. We are looking for a team players that are ready to learn our system for customer service and sales. Our focus is on meeting sales goals while providing exceptional customer service, whether it be on the phone or for our walk-in customers. Basic computer knowledge necessary.
Individuals with experience with various social media platforms is a plus +++
Join our team for a job that is challenging and fun!
Responsibilities

Manage large amounts of incoming calls
Identify and assess customers needs to achieve satisfaction
Meet personal/customer service team sales targets and call handling quotas
Provide appropriate recommendations and coordinate all sales with detail and precision.
Post on our social media platforms daily with new products, sales, and upcoming events

Skills

Proven customer support experience or experience as a client service representative
Marketing and social media
Strong phone skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Confidence in products we offer and and an aptitude to sell.
Be a people person with the ability to utilize these skill to complete the sale.
We are looking for outgoing team members with excellent social skills
This is an active position, up on your feet most of the day

Job Scenario's

Ability to handle emotional situations like like selling flowers for a funeral
Manage connections with our big corporate clients
Answer phone questions from our existing brides with confience and ease

Job Types: Full-time; Part-time. Benefits only applicable for full-time employees.
Pay: $16.00 - $18.00 per hour **Pay is negotiable for applicants with strong experience and drive to excel!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:

Dental insurance
Health insurance

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday
Weekend availability

Work Location: One location