Customer Service Representative
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Customer Service
Location
08057, Moorestown, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/07/23
Who We Are:
Headquartered in The Bronx, NY, GlacierPoint is a leader in DSD distribution, serving as the exclusive DSD distributor of Nestlé and Unilever ice cream, as well as other fresh and frozen products, spanning the New York Metro area through the Mid-Atlantic region. GlacierPoint distributes to a broad customer base comprised of grocery store chains, independent supermarkets, delis, drugstores, convenience store chains and foodservice customers. GlacierPoint is recognized as an exceptional distribution partner to suppliers and retailers with an extensive history of dependability, reliability and consistency. GlacierPoint Enterprises is an equal opportunity employer.
*Jack & Jill D.S.D. has become the Mid-Atlantic Division of GlacierPoint Enterprises*
What We Have:
· Comprehensive benefits plan, including medical, dental, & vision
· Supplemental benefits including life insurance, disability, 401(k) contributions, FSA, and paid-time off.
· Company-wide perks, including paid holidays, employee appreciation events and celebratory outings
· Philanthropic endeavors and community involvement
· A diversified workforce committed to excellence and innovation
· Convenient location for travel and commute
What You Will Do:
The Customer Service Representative is responsible for:
· You will handle & execute all incoming and outgoing calls on a daily basis
· You will provide exceptional customer service while communicating , selling, promoting our full portfolio and any other general interest to our customers
· You will work closely with account personnel to ensure that together the customers needs are met and assist other departments when needed
· You will monitor freezers to ensure a return on investments
· You will be expected to utilize your time productively & creatively to increase business
· You will report problems to Customer Service Manager and recommend solutions
· Other customer related duties as assigned or asked of by Customer Service Manager
What You Need:
High School Diploma or GED equivalent
Sales & customer service experience grocery/foodservice/telemarketing preferred
To work on phones all day
Microsoft Office and excel experience is preferred
Fluent in Spanish is a plus
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Weekly day range:
Monday to Friday
Application Question(s):
Phone Number:
Work Location: One location
Headquartered in The Bronx, NY, GlacierPoint is a leader in DSD distribution, serving as the exclusive DSD distributor of Nestlé and Unilever ice cream, as well as other fresh and frozen products, spanning the New York Metro area through the Mid-Atlantic region. GlacierPoint distributes to a broad customer base comprised of grocery store chains, independent supermarkets, delis, drugstores, convenience store chains and foodservice customers. GlacierPoint is recognized as an exceptional distribution partner to suppliers and retailers with an extensive history of dependability, reliability and consistency. GlacierPoint Enterprises is an equal opportunity employer.
*Jack & Jill D.S.D. has become the Mid-Atlantic Division of GlacierPoint Enterprises*
What We Have:
· Comprehensive benefits plan, including medical, dental, & vision
· Supplemental benefits including life insurance, disability, 401(k) contributions, FSA, and paid-time off.
· Company-wide perks, including paid holidays, employee appreciation events and celebratory outings
· Philanthropic endeavors and community involvement
· A diversified workforce committed to excellence and innovation
· Convenient location for travel and commute
What You Will Do:
The Customer Service Representative is responsible for:
· You will handle & execute all incoming and outgoing calls on a daily basis
· You will provide exceptional customer service while communicating , selling, promoting our full portfolio and any other general interest to our customers
· You will work closely with account personnel to ensure that together the customers needs are met and assist other departments when needed
· You will monitor freezers to ensure a return on investments
· You will be expected to utilize your time productively & creatively to increase business
· You will report problems to Customer Service Manager and recommend solutions
· Other customer related duties as assigned or asked of by Customer Service Manager
What You Need:
High School Diploma or GED equivalent
Sales & customer service experience grocery/foodservice/telemarketing preferred
To work on phones all day
Microsoft Office and excel experience is preferred
Fluent in Spanish is a plus
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
Weekly day range:
Monday to Friday
Application Question(s):
Phone Number:
Work Location: One location