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CSR - Customer Service Representative

Contact Details:


Hiring Organization

Mercer County Works
Princeton, New Jersey, United States
This job is archived

Job Summary

Occupation Customer Service
Specialty Customer Service
Location 08816, East Brunswick, New Jersey, United States
Visa Sponsorship No

Job Description

Job description

Last Update: 4/15/23
We are seeking a Customer Service Representative who loves dogs to join our pack! The Customer Service Representative is responsible for providing every client with a "WOW" experience. As a CSR, you are the face of the company and as such your purpose is to make every person and dog that walks in feel comfortable, confident, and like a VIP.
Job functions include but are not limited to:

Greet all customers coming into the building with a smile.
Performs Check In/Check Out and reservation procedures in the POS system.
Accepts payment from customers.
Takes custody of pets and makes sure they are properly placed in the building.
Answers telephone inquiries.
Works closely with manager in charge to handle small office tasks.
Provides tours of the facility to potential customers when necessary.
Responsible for feeding and medicating of all dogs.
Provides personal playtimes for dogs when such a service is requested.
Takes dogs outside for elimination breaks.
Sanitation of the lobby, all boarding and daycare accommodations.
Monitoring Daycare.
Bathing.

Technical Skills:

Computer skills including knowledge of Microsoft Windows.
Proficient written and spoken communication skills.

Job Types: Full-time, Part-time
Pay: $14.14 - $16.50 per hour
Experience level:

Under 1 year

Shift:

4 hour shift
8 hour shift

Weekly day range:

Monday to Friday
Weekend availability

Work setting:

In-person

Ability to commute/relocate:

East Brunswick, NJ 08816: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What is your Working Availability? (What days/times can you work? Please be specific)

Work Location: One location