Front Desk Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Customer Care Representative
Location 08901, New Brunswick, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Job description
Are you an experienced professional looking to join a company that will appreciate your talent and hard work? We are seeking a highly professional, personable and motivated Front Desk Representative to join our dynamic team.
Our Company
P3 Healthcare Management, LLC is a Management Services Organization that supports Plastic Surgery practices and Medispas around the country with staffing and administrative services. This position would support and be located at Plastic Surgery Arts of New Jersey & Medspa, one of New Jerseys leading cosmetic & reconstructive centers and medspas with two locations in New Brunswick, NJ and Skillman, NJ.
Overview
This unique opportunity is for someone who portrays a professional image and enjoys both the traditional healthcare and the high-end customer experience in a well-recognized plastic surgery and medispa practice.
Responsibilities include:

Check patients in/out in a timely & professional manner
Timely and accurately enter or update the patient information in the practice management system, scan insurance cards/ID and any outside documents.
Check insurance eligibility, collect referrals if needed, collect co-pays and other fees, where applicable.
Answer phones in a timely and professional manner, direct calls to appropriate person, take messages and check voicemail messages.
Monitor physician schedules daily and communicate schedule changes, appointment issues and potential insurance issues.
Complete daily reporting, record keeping and reconciliation.
Solicit feedback on customer experience.
Other duties and general administrative tasks as needed.

Key Behavior / Attributes:

Presents a highly professional image
Team player
Customer oriented
Sales driven
Positive attitude
Ability to maintain confidentiality

Requirements:

2-year degree required (4-year degree highly preferred)
3+ years of relevant medical / surgical practice experience
5+ years of customer service experience in an office or practice setting
Strong communication skills
Excellent sales & marketing skills
Neat, professional appearance
Proficient with computers and fax machines.
Experience with practice management software (ie EMA) and Microsoft Office Word and Excel.

Job Type: Full-time
Must be able to legally work in the US / Sponsorship not offered
Base compensation is competitive and commensurate with qualifications & experience but flexible for the right individual! If you feel you meet the requirements above and can be our new Front Desk Representative, we encourage you to apply today!
Benefits:

Medical
Paid time off
Bonus program

No phone calls please. Please submit your resume through Indeed for consideration. Thank you!
Job Type: Full-time
Salary: $23.00 - $26.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Medical terminology: 2 years (required)
Computer skills: 3 years (required)
3+ years of relevant medical / surgical practice experience (required)
5+ years of customer service experience in an office or practice setting (required)

Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Medical specialties:

Plastic Surgery

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

New Brunswick, NJ 08901: Reliably commute or planning to relocate before starting work (Required)

Education:

Associate (Required)

Experience:

Medical terminology: 2 years (Preferred)
Computer skills: 2 years (Preferred)
customer service in a practice or office: 5 years (Preferred)

Work Location: One locationHealth insurance