Collections Specialist/Customer Service Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Collections Specialist
Location 19040, Hatboro, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
FBCS is growing and looking for non-experienced and experienced collectors to join our team. If youre a money-motivated professional looking to unleash your potential in the industry - apply today and learn more about our competitive pay and commission structure with no limits.
We offer $15 to $20 an hour starting pay with the opportunity to make a $25 base pay plus commission. Weekly pay and bonuses.
Contact consumers by phone on delinquent accounts to secure payment by performing the following duties:

Negotiate repayment plans on outstanding debt from customers for national financial institutions.
Establish best possible payment arrangement based on consumer's financial capacity.
Meet key performance indicators as outlined by management.
Comply with all State and Federal collection laws
Ability to communicate and negotiate with a variety of customers in various financial situations
Maintaining the high standards of professionalism and customer service expected by our clients.

To be successful in this role, Team Members need to be:

Self-driven, motivated to help, and able to perform in a team environment
Receptive to ongoing feedback aimed at improving the performance of you and your team
Personable and persuasive with our consumers
Strong work ethics and accountability.

FBCS, Inc. is a financial services company located in Hatboro PA just minutes from I-95, Roosevelt Blvd, the PA Turnpike, and easy access to the Septa Warminster Line. Located in the Station Park office complex.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour

Dental insurance
Health insurance
Paid time off
Vision insurance


Monday to Friday

Supplemental pay types:

Commission pay

Ability to commute/relocate:

Hatboro, PA 19040: Reliably commute or planning to relocate before starting work (Required)


Collections: 1 year (Preferred)
Call center: 1 year (Preferred)

Work Location: One locationHealth insurance