Customer Service Representative/Call Center
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Call Center
Location 08901, New Brunswick, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 4/15/23
Assignment is for 6 months; potential for extension based on performance and business need
Document Coordinator
New Brunswick, NJ
Work Schedule: Monday - Friday, Business Hours

Coordinate the author, review, and approval of nonclinical protocols, reports, and regulatory submission documents through the electronic data management system
Ensure proper formatting and editing of nonclinical documents to ensure submission-ready publishing
Create nonclinical tabulated summaries for global regulatory submissions
Perform comprehensive quality control checks (QC) for nonclinical content within regulatory submission documents
Track the status of assigned nonclinical document timelines
Ensure all work is in compliance with appropriate Standard Operating Procedures, Good Laboratory Practice regulations, and study protocols in conducting toxicology studies.
Perform all aspects of electronic preparation and publishing of routine and complex NCS/DT regulatory documents following established processes.
Assist in record management activities within the Nonclinical Archive in compliance with standard operating procedures.
Activities may include record inventory management and reconciliation, record archival, record retrieval, record relocation
Potential to handle hazardous material


2-4 years experience in the conduct and reporting of nonclinical science, or related discipline
Knowledge of the nonclinical study process, preparation and processing of regulatory documents required for the product registration
Knowledge of electronic dossier management, Documentum, Microsoft Word/Access/Excel, and Adobe Acrobat.
Excellent proof-reading skills and attention to detail.
Ability to effectively communicate and interact with co-workers at all levels and to work independently and on teams.


Bachelor's degree required in a Business-Related field

Additional Job Requirements:

Position Handles Hazardous Materials

Job Types: Full-time, Contract
Salary: $22.00 - $23.50 per hour

8 hour shift

Weekly day range:

Monday to Friday

Application Question(s):

Are You Fully Vaccinated?


Customer service: 5 years (Required)
Call center: 4 years (Required)
Pharmaceutical: 3 years (Required)
Bilingual English and Spanish: 3 years (Required)

Work Location: One location