Call Center Representative
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Call Center
Location 18902, Doylestown, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
Fred Beans Automotive of Doylestown is Hiring Immediately for a Call Center Representative!
Join Fred Beans Automotive Group, voted Best Places to Work 4 years running and Healthiest Employers for 2021 and 2022!
The Call Center Representative will process incoming and outgoing scripted calls to customers, follow up on recalls, dealer maintenance and dealership specials to provide an exceptional customer experience.
What You'll Do

Process incoming service calls
Maintain database integrity by ensuring verification or capturing customer information
Meet and exceed daily/weekly/monthly goals and call volume requirements
Directs customer calls to appropriate department as needed
Work in a team oriented atmosphere
Perform other duties as assigned

What We Offer

Updated facilities: including tablets, electronic repair orders and multi point inspections,

texting software and much more! Company funded training and leadership programs to help you further
your career. (Our company spent over $600,000 training our staff last year)

Company funded health benefits
Life, Disability, and Cancer Insurance
Pet Insurance
Company-matched 401(k)
Paid Vacation and Personal time off
Convenient and reasonable work hours Monday through Saturday, NO Sundays
Employee and Community discounts at over 150 vendors
Healthy Living Program

What You'll Need

Be Receptive to training and coaching
Adhere to company policies
Establish and Maintain productive working relationships
At least 18 years of age

*Fred Beans Automotive is an equal opportunity and veteran friendly employer. Hiring is contingent on passing a complete background check, motor vehicle history, and drug screening*
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Ability to commute/relocate:

Doylestown, PA 18902: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Preferred)

Experience:

Call center: 1 year (Required)
Customer service: 1 year (Required)

Work Location: One location