Customer Service Representative(Call center experience desired)
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Call Center
Location 08534, Pennington, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
Title: Customer Service Representative

Location: Pennington, NJ

First Shift

Job Description:

The representative role is inclusive to an inbound phone team environment assisting external Merrill Lynch clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.
Call center experience desired

Training is 5 weeks Monday - Friday 6am-9pm local time. They'll do shift bids based on performance associate successfully completes training, shifts will be provided. Schedules can be ANYWHERE between 7am - 10pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.

Job Type: Contract

Pay: $16.00 - $18.51 per hour

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Pennington, NJ 08534: Reliably commute or planning to relocate before starting work (Required)

Experience:

Call center or customer service representative: 1 year (Preferred)

Work Location: One location