Call Center Manager
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Call Center Manager
Location
08060, Mount Holly, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
We are looking for a Call Center Manager who can hire, train, inspire and lead their staff to teamwork and growth.
Desired Qualities-
Dependable, ambitious, self-directed and desires to grow your skills
Open to learning & inspiring in teaching/training/leading
Caring, helpful, kind and fun; making work enjoyable while still training based on team member's performance
On time, organized and multitasking, team player
Approachable and able to remain calm and decisive especially when leading during high stress situations
Able to effectively think outside of the box
A passion for helping people - both staff & customers
Ability to manage time & think ahead proactively
Technology savvy with a willingness to actively learn new CRMs & train on it
Ability to manage high call volumes, internet leads and call lists simultaneously
Run daily/weekly/monthly reports and track results
Ability to relay messages and handle conflict
Patience, empathy and a positivity that your staff and customers can hear even over the phone.
What We bring to the Table for our Team (this means you!)
An environment to grow in with a team and the resources to support you
Health Benefits second to none
Vision & Dental insurance
Customizable to you additional benefits
401k with a match
FSA, HRA, HSA
Employee Discounts
Paid Time Off, Plus Holidays
Continuing Education always available
Paid Continued training and development
Set schedule
Paid Weekly with direct deposit
Employee Assistance Programs
Legal Assistance
Bonuses and Incentives
Life Insurance & Disability
Family Leave
Company equipment
Company outings
And many more things....
This position is full time with salary and potential for bonuses. Definite ability to grow as the company grows with continuing education provided & available. Prior Call Center Experience required, management experience a plus.
If you think working for a company with a great team & a path to continue growing with more support and team effort than you have had before is something you can and want to be a great part of - then Apply Now!! Submit your resume asap. We are waiting to hire a great person and it may be YOU!!!
https://www.ondemandassessment.com/link/index/JB-1SRDP3UNV?u=1129408
Desired Qualities-
Dependable, ambitious, self-directed and desires to grow your skills
Open to learning & inspiring in teaching/training/leading
Caring, helpful, kind and fun; making work enjoyable while still training based on team member's performance
On time, organized and multitasking, team player
Approachable and able to remain calm and decisive especially when leading during high stress situations
Able to effectively think outside of the box
A passion for helping people - both staff & customers
Ability to manage time & think ahead proactively
Technology savvy with a willingness to actively learn new CRMs & train on it
Ability to manage high call volumes, internet leads and call lists simultaneously
Run daily/weekly/monthly reports and track results
Ability to relay messages and handle conflict
Patience, empathy and a positivity that your staff and customers can hear even over the phone.
What We bring to the Table for our Team (this means you!)
An environment to grow in with a team and the resources to support you
Health Benefits second to none
Vision & Dental insurance
Customizable to you additional benefits
401k with a match
FSA, HRA, HSA
Employee Discounts
Paid Time Off, Plus Holidays
Continuing Education always available
Paid Continued training and development
Set schedule
Paid Weekly with direct deposit
Employee Assistance Programs
Legal Assistance
Bonuses and Incentives
Life Insurance & Disability
Family Leave
Company equipment
Company outings
And many more things....
This position is full time with salary and potential for bonuses. Definite ability to grow as the company grows with continuing education provided & available. Prior Call Center Experience required, management experience a plus.
If you think working for a company with a great team & a path to continue growing with more support and team effort than you have had before is something you can and want to be a great part of - then Apply Now!! Submit your resume asap. We are waiting to hire a great person and it may be YOU!!!
https://www.ondemandassessment.com/link/index/JB-1SRDP3UNV?u=1129408