Business Development Professional
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Business Development
Location 08054, Mount Laurel, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Why Stokes?
Stokes Healthcare is a privately-owned business comprised of two divisions: Epicur Pharma (503B facility) and Stokes Pharmacy (503A pharmacy). The two divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.
Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.
Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders commitment to traditional craftsmanship, combined with todays most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first. In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Because patients lives depend on it. To produce the highest quality compounded drugs, the FDA highly recommended compounding pharmacies obtain registration by the FDA as an outsourcing facility. Only a handful of compounding pharmacies in the entire nation did so. Epicur Pharma has the expertise and dedication to meet these high standards for consistency and qualityone more reason that patients and doctors have trusted Stokes Healthcare for their medication needs for more than 40 years.
Adding a unique new offering to the veterinary industry, Epicur Pharma is a mini-manufacturer, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur is overseen by the FDA and is considered a 503B Registered Outsourcing Facility. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations as the pharmaceutical companies. Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products will be distributed directly to veterinary hospitals from our outsourcing facility and offered through Stokes Pharmacy for individual patient prescriptions.
At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, paid holidays and vacation time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.

Job Title
Business Development Professional

FLSA Status

Reports To
Direct to Office Supervisor

Job Summary
This position requires an individual who has the experience and ability to educate offices about Epicur products or services in order to increase business growth.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Use qualified leads from marketing campaigns as education opportunities for veterinary offices on Epicur products and/or iFill
Collects and maintains client information in the CRM database
Works closely with staff across departments (sales team, marketing, accounting, iFill, etc.) to implement growth strategies
Contacts potential customers to develop relationships and educate
Closes the business deal once the offices contact Epicur
Contacts potential clients through warm calls and emails
Presents our company to potential clients and answer any potential questions
Identify client needs and suggest appropriate products/services
Customize product solutions to increase customer satisfaction
Stay up-to-date with new products/services and new pricing/payment plans
Meets and/or exceeds departments goals

Required Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED)
Customer service call center experience preferred but not required
Must possess strong verbal, written and oral communication skills
Must have basic to moderate computer skills and have the ability to learn new software programs quickly
Must exhibit punctuality and low absenteeism
Completion of Stokes Healthcares internal training class

Eligibility Qualifications
It may be necessary to work extended hours as needed.


Collaboration Skills
Communication Skills
Customer/Client Focus
Organizational Skills
Problem Solving/Analysis
Technical Capacity

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

May need to lift up to twenty-five (25) pounds on occasion
May sit, stand, stoop, bend and walk intermittently during the day
May sit or stand seven (7) to ten (10) hours per day
Finger dexterity to operate office equipment required
May be necessary to work extended hours as needed

Position Type and Expected Hours of Work
This is a full-time position. Because of the nature of the business, work schedules may vary at times.

No travel is expected for this position.

The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.

AAP/EEO Statement
Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.