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Entry Level Management / Staffing Coordinator
Princeton, New Jersey, United States

Job Summary

Occupation Customer Service
Specialty Account Management Specialist
Location 19046, Jenkintown, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 4/15/23
Entry Level Management position
Aveanna is looking for a passionate, empathetic, motivated, and COMMITTED individual to join a team that is impacting the lives of families in our community each day. This is an incredible, entry-level opportunity offering amazing growth potential! Jump start your career, learn a lot, and most importantly help our clients every single day!
Position Overview As the Staffing Coordinator/Client Services Supervisor youre responsible for management of the recruitment, hiring, staffing, and scheduling of caregivers that meet our patients needs. You will be collaborating with the clinical team, sales, operations, and executive leadership in performance management of the field staff. You will be working with our private duty and non-medical family scheduling needs.

Schedule will be Monday Friday, 8:30am 5pm
After hours on-call schedule can vary from every other week to 1 time a month dependent on the branchs needs.
Additional compensation for on-call hours
Full comprehensive benefits

Essential Job Functions

Maintains a current awareness of the abilities and limitations of each field/external staff member.
Active involvement in issues of cost containment; effectively utilizes nurses when assigning cases.
Participates in location recruiting activities including identifying, scheduling, and interviewing potential candidates
Assist in provision of orientation and training for new staff members.
Coordinates and manages staffing and scheduling needs according to branch location
Coordinate orientation and training scheduling
Coordinate work schedules by allocating employees in shifts and positions
Shift back-fill activities in the event of caregiver tardiness or absences
Primary point of contact with patient family regarding staffing schedules

You will be in an office environment with occasional field visits during agency operating hours and must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.
Requirements

High school diploma or GED
Six (6) months previous agency staffing or recruiting experience or at least one year of relevant customer service experience
Proficient Microsoft Office and typing skills
Bilingual a plus

Other Skills/Abilities

Time Management
Effective problem-solving and conflict resolution skills
Excellent organization and communication skills
Quick-thinking and astute decision making skills

Physical Requirements

Must be able to speak, write, read and understand English.
Occasional lifting, carrying, pushing and pulling of 25 pounds
Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
Ability to climb stairs
Must have visual and hearing acuity

Environment

Performs duties in an office environment with occasional field visits during agency operating hours.
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Position Overview
The Client Services Supervisor is primarily responsible for management of the recruitment, hiring, staffing and scheduling of caregivers that meet the patients needs. Responsible for collaborating with the clinical team, operations and executive leadership in performance management of the field staff.

Essential Job Functions


Maintains a current awareness of the abilities and limitations of each field/external staff member.
Demonstrates a thorough knowledge and adherence to company policies and procedures.
Maintains an active involvement in issues of cost containment; effectively utilizes nurses when assigning cases.
Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Demonstrates an active and positive role in evaluating staff performance
Maintains an excellent rapport with patients and caregivers and effectively promotes harmonious interpersonal relationships.
Assist in provision of orientation and training for new staff members.
Coordinates staffing needs according to branch location guidelines
Manage and maintain staffing schedule according to branch location guidelines
Coordinate orientation and training scheduling
Coordinate work schedules by allocating employees in shifts and positions
Coordinate shift back-fill activities in the event of caregiver tardiness or absences
Be primary point of contact with patient family regarding staffing schedules
Participates in location recruiting activities including identifying, scheduling, and interviewing potential candidates.

Requirements


High school diploma or GED
Must be able to work after hours on-call schedule
Proficient Microsoft Office skills
Proficient typing skills

Preferences


Bachelors Degree
Six (6) months previous agency staffing or recruiting experience
One (1) year previous office work experience a plus
Healthcare experience a plus
Bilingual a plus

Other Skills/Abilities


Must be able to adhere to confidentiality standards and professional boundaries at all times
Ability to remain calm and professional in stressful situations
Ability to multi-task
Attention to detail
Time Management
Effective problem-solving and conflict resolution skills
Excellent organization and communication skills
Quick-thinking and astute decision making skills

Physical Requirements


Must be able to speak, write, read and understand English
Occasional lifting, carrying, pushing and pulling of 25 pounds
Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
Ability to climb stairs
Must have visual and hearing acuity

Environment


Performs duties in an office environment with occasional field visits during agency operating hours
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
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