Medical Receptionist Duties & Responsibilities
First point of contact for our patients. Sets the tone for a positive experience.
Exhibits empathy, courtesy, competence, efficiency, and care.
Schedules appointments and procedures, following standard guidelines.
Creates schedules for all offices and nursing homes.
Verifies patient information, while documenting in their Electronic Health Record.
Enter all patient demographic information and keep up to date.
Advises patients of their responsibilities regarding insurance and referral information.
Verify patient insurances, collect payments, and do benefit checks if needed.
Answer phone calls, direct to appropriate team members.
Timely review and completion of tasks assigned.
Opens and closes office for business hours.
Assists healthcare office duties; insurance calls, authorizations, and insurance investigations.
Medical Receptionist Requirements & Skills
Education: High School Diploma or equivalent
Experience with Medical Insurance; verifications, authorizations and phone calls.
Experience: Prior customer service or insurance experience preferred
Certificate/License: HIPAA Training, but not needed, will train.
Computer knowledge a must. Our office is technology heavy.
Proficient in Microsoft Office applications; Word, Excel, Outlook, Teams and OneNote
Must have the ability to adapt and follow practice guidelines.
Must have the ability to multi-task and be detail oriented.
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Paid time off
Monday to Friday
COVID-19 considerations:All customers are still required to wear a mask.
Are you available to open our office at 8am Monday to Friday?
Do you have experience working with patient insurance? If yes, please explain.
Give a brief summary of your past experience working in a medical office.
High school or equivalent (Preferred)
Work Location: One locationHealth insurance