Patient Care Coordinator (Medical Receptionist)
Princeton, New Jersey, United States

Job Summary

Occupation Clerical and Administrative
Specialty Receptionist
Location 08816, East Brunswick, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Position Purpose: The Patient Care Coordinator performs a variety of reception, insurance, and data entry duties for patients/parents in an engaging, welcoming, and warm manner. S/he answers telephones, schedules appointments, handles patient finance at time of service, maintains patient records, and coordinates patient flow through office. S/he helps to promote a safe, pleasant, and harmonious environment for the team and patients.

Essential Duties & Responsibilities:

· Open Office

o Unlock doors, lamps, and turn lights on

o Turn on electronic equipment in front area (computer, tv, radio)

o Retrieve messages from answering service and voicemail.

· Greet patients on telephone and in person.

· Answer telephone and triage phone calls.

· Schedule and confirm patient appointments.

· Input patient data and documents into WinOMS.

· Manage daily schedule to maximize productivity and staffing.

o Maintain cancellation list.

o Follow up calls to broken appointment patients.

o Preparing the patient schedule for the following day

· General Clerical and Administrative duties

o Fax, photocopy

o Tidy patient areas and workspace

· Financials

o Collect monies due at time of service.

o Bring all checks to team member responsible for bank deposit.

o Prepare End of Day numbers.

o Petty cash money counted and recorded daily.

· Close office

o Print and delivery night call to doctor(s).

o Balance end-of-day deposit sheet.

o Lock doors.

· General:

o Perform any reasonable request from manager and/or doctors.

o Responsible for complying with OSHA, HIPAA security, and privacy policies at all times.

o Writing Patient and Doctor Thank you notes.

Skills and Qualifications

· Proven receptionist experience

· Excellent written and verbal communication skill

· Ability to multitask and manage time wisely

· Working knowledge of Microsoft Office

· High school diploma or equivalent

· Experience refining and developing processes

Job Type: Full-time

Pay: $20.00 - $25.00 per hour


401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Healthcare setting:

Private practice

Medical specialties:



8 hour shift


High school or equivalent (Required)


Customer service: 2 years (Required)
Medical terminology: 1 year (Required)
Computer skills: 1 year (Required)

Work Location: In person

Health insurance