Administrative Assistant - Installation Department
Princeton, New Jersey, United States

Job Summary

Occupation Clerical and Administrative
Specialty Administrative Assistant
Location 18974, Warminster, Pennsylvania, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
Administrative Assistant - Installation Department Warminster, PA
How youll make a meaningful impact as an Avalon Flooring Installation Assistant:
Our success relies on the positive, can-do attitude of each member of the Avalon team. The Installation Assistant role is integral in delivering exceptional customer service and other Clerical and Administrative and administrative duties to support our installation team
Joining Avalon Flooring brings the following perks and benefits to support you in your personal and professional journey:

$20.00 per hour, paid bi-weekly
401(k) to help you invest in your future and shares in our company through our Employee Stock Ownership Program (ESOP)
Medical, Dental and Vision insurance - multiple plan options available to support your needs
Flexible Spending Accounts (FSA) to help you pay for medical, dependent and transit expenses tax free*
Company-paid life and disability plus supplemental life with access to our employee assistance program to support you and your family
5 sick days, 10 vacation days and 6 paid holidays to support you in having an active life outside of work
On the job training to ensure you're well equipped to succeed
Room for career development and advancement
Consistent hours to support work/life balance
Employee store discounts and more perks

Here is what you can expect in your role also known as responsibilities:

Assist Installation Managers with scheduling the installations by contacting customers and installers and by pre-scheduling with sales personnel
Call customers the day before a scheduled installation to confirm the installation, review our COD policy, and review any other preparations that the customer will need to complete before the installation
Call customers to collect unpaid CODs
Review subcontractor invoices, reconcile with purchase orders and forward to the accounting department for payment
Assemble job sheets and enter orders as necessary
Post payments and process credit card payments received by the installation department. Reconcile cash/credit card receipts and forward reconciliation paperwork to the accounting department daily
Check for and assign stock for installations when necessary
Maintain an organized filing system of open and closed installation orders
Prepares deposit slips and makes bank deposits
Answering phones and directing to appropriate party
Researches availability of special order material
Orders office supplies and maintains office equipment
Process and track travel expense reimbursements for ceramic estimators/managers
Invoices jobs and mails invoices as required

What You Bring to the Table:

Commitment to embodying our values that are grounded in our companys history, culture, and ethos:
Do the Right Thing Always using sound judgement, even when no one is looking
Dedicate Yourself to Excellence Doing what needs to be done, as well as it can possibly be done
Be Larger than Life Using your entrepreneurial spirit to create opportunities others wish theyd thought of first
High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience
Proficiency in MS Office Word, Excel and Outlook
Demonstrated customer service experience
A sense of urgency and strong work ethic
Strong communication and listening skills to develop trusting relationships with co-workers and customers
Patience and grace in managing difficult or emotional customer situations
The ability to stay positive and calm in a fast-paced environment
A warm, compassionate and team-focused approach
Able to identify and solve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions
Ability to embrace change within the company and any specific role
The ability to work a 5-day week Monday-Friday, 7:00am-4:00pm

Why youll love working with us:
We are committed to cultivating an environment where our team members love where they work and respect their colleagues as well as one that creates and maintains an inclusive work environment for all employees. We support diversity, equity, inclusion and belonging. We focus on our people first and demonstrate behaviors that represent our employee focused workplace that provides opportunities for growth and advancement within the company. Visit our Indeed career page or navigate to to obtain more information on our team!
All offers of employment are contingent upon clean background check
Job Type: Full-time
Pay: $20.00 per hour

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance


8 hour shift
Monday to Friday


Microsoft Office: 2 years (Preferred)
Customer service: 2 years (Preferred)

Work Location: In personHealth insurance