Claims Assistant
Princeton, New Jersey, United States

Job Summary

Occupation Clerical and Administrative
Specialty Administrative Assistant
Location 08629, Trenton, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/11/24
About Specialty Program Group

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies).

About Avant

Avant Specialty Claims, (ASC) was founded in 1990 as Specialty Claims, Inc. and is the dedicated claims unit of Avant. Avant is the holding company of several Transportation insurance-related subsidiaries. Please visit Avants website for more info.

The ASC team is made up of highly skilled claims professionals ready to offer person-to-person hands on services to our clients at a moments notice. Our access to a nationwide network of transportation attorneys, adjusters, appraisers, and experts affords us the ability to handle nearly any situation that might arise from a truck accident.

Job Summary

The Claims Assistant Call Center employees primary objective is to take the first report on incoming claim calls. In addition, they will assist the claims team by performing routine Clerical and Administrative and administrative duties such as: providing customer assistance, data processing, and record keeping.

Key Responsibilities

Answer the telephone system and direct calls accordingly as 1st contact with the insured

New Loss Report Review

Assist in the handling of Incident Files (Clerical and Administrative support to assist with file creation and issuance of letters)

Assist claims team as needed

Assign claims to adjusters

Send and review claims to 3rd party contractor for claims set up

Set up new claims received that are not able to be sent to 3rd party

assist with data entry in claim files.


2-3 years of experience in a call center or insurance agency environment.

In addition to experience with Clerical and Administrative office duties.

Proficient in Microsoft Suite and various forms of technology.

Very strong verbal and written communication skills.

Keen eye for details and data.

High School Diploma required

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $20 to $25 an hour and will be impacted by factors such as the successful candidates skills, experience and working location, as well as the specific positions business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.



Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, were HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUBs vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit