ANTON Plumbing Heating & Cooling is a licensed contractor serving all of NJ. Were looking for a positive, professional, and well-organized individual who can perform administrative and customer service tasks in a fast-paced, structured and dynamic environment.
Answer customers phone calls, schedule service appointments and dispatch them to technicians in the field.
Create and maintain customer profiles.
Record QuickBooks AR/AP and billing transactions.
Prepare construction permit applications and follow up the process with the city/township.
Register installed equipment for warranty certificates.
Follow up the estimates and improve customers satisfaction to maximize sales and retention opportunities.
Bachelors degree in business administration, marketing or related field.
3+ years as an admin assistant in same field or as a call center / customer service agent.
Must be Bilingual.
Experienced in QuickBooks online and Excel.
Highly motivated, detail oriented and able to work independently.
Strong communication skills and ability to handle multiple tasks.
Job Type: Full-time
Pay: $45,000.00 - $52,000.00 per year
Paid time off
Monday to Friday
Work Location: One location