Training and Development Coordinator
Princeton, New Jersey, United States

Job Summary

Occupation Human Resources
Specialty Benefits Coordinator
Location Plainsboro, New Jersey, United States
Visa Sponsorship No

Job Description

Last Update: 1/07/23
TRAINING AND DEVELOPMENT COORDINATOR | PHARMACEUTICAL INDUSTRY
We are looking a Traning and Development Coordinator to work in a hybrid model with a Pharmaceutical Industry located at Plainsboro, NJ.
NOTE: Hybrid schedule, all candidates need be local to Plainsboro, NJ.
PLEASE REVIEW CAREFULLY THE FOLLOWING DETAILS:

Salary: $48.27
Duration: Temporary
Location: Plainsboro, NJ (hybrid schedule)

JOB SUMMARY:

Provides customer support and administration of the LMS for multiple business units. This would include responding to learner phone calls and e-mails via Salesforce and IT Helpdesk tickets regarding on-going LMS issues such as login and password retrieval, archiving, course logistics, and any other end user issues.
Develops help documents and training presentations in support of the systems.
Provides support to course designers in the areas of system requirements, multimedia storage, course cloning, coping, backing, retrieving and setup processes within the LMS.
Responsible for LMS administrative functions such as: Management of courses, including but not limited to; updating course properties, creating courses, curricula, certifications and enrolling users using the wizard, template(s) , assignment rules and or batch processes, course utilities i.e. import, export, archive, restore, etc, course configuration options, course catalog.
System Management pertaining to; authentication, integration, configuration, and context, system information: i.e. registration and performance, and ability to interpret logs in order to identify appropriate action.
Execution of User Provisioning, including but not limited to; user accounts: i.e. batch create users, change passwords, and customize information, etc, institution roles: i.e. create, assign, remove, and / or apply, system roles i.e. create, assign, remove, and / or apply.
Configuration, creation and management of report subscriptions, and documentation of the LMS Reporting environment and all customer reporting needs.
Interacts with other organizations designing and delivering support roles, resources, strategies, and initiatives to maximize and integrate superior cross-functionality. External relationships could include: working with various software and hardware vendors, consultants, and content experts.
Performs other projects as assigned related to the development and maintenance of the LMS.

JOB REQUIEREMENTS:

Possess advanced technical computer skills, including experience with learning management software (LMS). SharePoint and system testing experience would be a plus.
Bachelors degree in IT or equivalent technical training & certifications. GxP training is preferred.
At least 2 years of demonstrated LMS administration experience required, preferably in a validated environment.
Proficiency in Saba Cloud preferred.
Familiarity with SCORM compliance.
Proficiency in Microsoft Office software.
Demonstrated ability to handle multiple tasks in a fast-paced environment.
Excellent interpersonal/presentation/communication skills.
Demonstrated superior customer service.

Job Types: Contract, Temporary
Salary: $48.27 per hour
Schedule:

8 hour shift
Monday to Friday

Application Question(s):

Are you local to Plainsboro, NJ?
Are you able to work in a hybrid schedule?

Experience:

Learning Management System (LMS): 3 years (Required)

Work Location: On the road